All Systems Operational
App   ? Operational
Sync engine   ? Operational
Real time events   ? Operational
API   ? Operational
Push notifications   ? Operational
Mandrill   ? Operational
SendGrid   ? Operational
Mailjet   ? Operational
Smooch   ? Operational
Intercom   ? Operational
Facebook   ? Operational
Twilio   ? Operational
Truly   ? Operational
Twitter   ? Operational
Integrations   Operational
Transactional emails   ? Operational
Search engine   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 23, 2017

No incidents reported today.

Nov 22, 2017

No incidents reported.

Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017
Resolved - The backlog of messages has been re-indexed and should now be available to search.
Nov 13, 12:58 UTC
Identified - We have identified the issue and fixed it.
We are now re-indexing the conversations that were not properly indexed.
Nov 13, 10:19 UTC
Investigating - We are currently investigating an issue causing some conversations to not be properly indexed by our search engine.
Nov 13, 09:41 UTC
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017
Resolved - All the backlog of conversations has been successfully processed.
Nov 9, 13:23 UTC
Monitoring - Our search engine cluster is back online. We are reprocessing the indexation of missing conversations.
Nov 9, 12:21 UTC
Identified - We identified the issue with one of our search cluster.
Nov 9, 12:04 UTC
Investigating - We are currently investigating an issue causing some conversations to not be properly indexed by our search engine.
Nov 9, 11:54 UTC