All Systems Operational
App   ? Operational
Sync engine   ? Operational
Real time events   ? Operational
API   ? Operational
Push notifications   ? Operational
Mandrill   ? Operational
SendGrid   ? Operational
Mailjet   ? Operational
Smooch   ? Operational
Intercom   ? Operational
Facebook   ? Operational
Twilio   ? Operational
Truly   ? Operational
Twitter   ? Operational
Integrations   Operational
Transactional emails   ? Operational
Search engine   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2018

No incidents reported today.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018
Resolved - This incident has been resolved.
Feb 15, 19:09 UTC
Update - Microsoft seems up and running again. We are processing delayed notifications now.
Feb 15, 17:56 UTC
Monitoring - Our provider Microsoft is having issues in Europe and is impacting our ability to send push notifications. More information here: https://azure.microsoft.com/en-us/status/
Feb 15, 16:58 UTC
Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018
Resolved - All conversations have been fixed and the issue is resolved.
Feb 9, 03:43 UTC
Identified - We fixed the underlying issue and new conversations are processed correctly.
We are currently fixing conversations received during that time window.
Feb 9, 03:28 UTC
Investigating - We are aware of an issue where conversation recipients are not properly displayed in the conversation list. We are currently investigating why.
Feb 9, 03:11 UTC
Feb 8, 2018

No incidents reported.

Feb 7, 2018
Resolved - This incident has been resolved.
Feb 7, 21:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 20:52 UTC
Investigating - We are currently investigating this issue.
Feb 7, 20:50 UTC
Resolved - This incident has been resolved.
Feb 7, 20:22 UTC
Monitoring - Issue resolved and we are continuing to monitor performance.
Feb 7, 20:14 UTC
Investigating - We are currently experiencing latency in loading conversations.
Feb 7, 20:11 UTC